Terms and Conditions

Terms and Conditions

No Smoking

Waldorf Astoria Orlando is a smoke-free environment. There is no smoking allowed in guest rooms or inside the hotel. Designated outdoor smoking areas are available.

Pets

Pets are prohibited. We are happy to recommend kennel services located near the hotel should you require assistance. Our hotel is ADA compliant and service animals are welcome.

Check-in/out

Check-in time is 4:00pm.
Check-out time is 11:00am.

Parking

Valet parking – $35.00 per day, plus tax.

Taxes

Room Occupancy tax: 6.00% per room per night
State tax: 6.50% per room per night

Resort Charge

A daily resort charge of $30 (plus tax) will be added to the room rate. The charge includes:

  • Premium WiFi access throughout the resort and public areas (excluding meeting space).
  • Two (2) welcome drinks in Peacock Alley or Aquamarine
  • Access to Spa and Fitness Center
  • Bike rentals (based on availability)
  • Access to the Waldorf Astoria Golf Club practice facilities
  • Complimentary golf club rental after 2pm
  • 10% off Spa Treatments at the Waldorf Astoria Spa
  • 10% off pool cabana rentals (reservations recommended)
  • Unlimited access to in-room local and toll free calls

Debit Card Hold

If you use a debit/credit card to check in, a hold will be placed on your card account for the full anticipated amount to be owed to the hotel, including estimated incidentals, through your date of check-out and such hold may not be released for 72 hours from the date of check-out or longer at the discretion of your card issuer.

Cancellation Policy

If you wish to cancel, please do so 5 days prior to arrival to avoid cancellation penalties. At check in, the front desk will verify your check-out date. Rates quoted are based on check-in date and length of stay. Should you choose to depart early, price is subject to change. We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.