Terms and Conditions

Terms and Conditions

No Smoking

Waldorf Astoria Orlando is a smoke-free environment. There is no smoking allowed in guest rooms or inside the hotel. Designated outdoor smoking areas are available.

Pets

Pets are prohibited. We are happy to recommend kennel services located near the hotel should you require assistance. Our hotel is ADA compliant and service animals are welcome.

Check-in/out

Check-in time is 4:00pm.
Check-out time is 11:00am.

Parking

Valet parking – $35.00 per day, plus tax.

Taxes

Room Occupancy tax: 6.00% per room per night
State tax: 6.50% per room per night

Resort Charge

The daily resort charge is $45 (plus tax) will be added to the room rate. The charge includes:

  • High-Speed WiFi access throughout the resort and public areas for up to 2 devices (excluding meeting space).
  • Kids Meal Deals in Harvest Bistro: Up to two kids 12 and under eat dinner free when ordering from the Harvest Kid’s Menu and accompanied by an adult purchasing a full-priced entrée. Harvest Bistro is located at the adjacent Hilton Orlando Bonnet Creek.
  • Continuous shuttle service to all four Disney® Theme Parks & Disney Springs®
  • Two (2) welcome drinks in Peacock Alley
  • Two (2) bottles of water daily
  • Access for up to two guests to Spa facilities (steam room, hot tub)
  • 20% discount off Spa treatments at the Waldorf Astoria Spa
  • Access for up two guests to the Waldorf Astoria Golf Club practice facilities with complimentary golf club rentals after 2pm
  • 20% off apparel and merchandise at the Waldorf Astoria Pro Shop
  • Access to the Waldorf Astoria Fitness Center
  • 10% off pool cabana rentals (advance reservations required)
  • Unlimited access to in-room local and toll free calls

Debit Card Hold

If you use a debit/credit card to check in, a hold will be placed on your card account for the full anticipated amount to be owed to the hotel, including estimated incidentals, through your date of check-out and such hold may not be released for 72 hours from the date of check-out or longer at the discretion of your card issuer.

Cancellation Policy

If you wish to cancel, please do so 5 days prior to arrival to avoid cancellation penalties. At check in, the front desk will verify your check-out date. Rates quoted are based on check-in date and length of stay. Should you choose to depart early, price is subject to change. We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.